The Staff Shift report has some expanded detail to help audit staff practices, identify who might need a little retraining, and alert you if someone might be up to something untoward.

On the Totals row, you'll quickly see each staff member's:

• Comps
• Discounts Applied
• Price Overrides
• No Sales

These are the major ways one of your frontline or call center staff might be selling off your inventory at less than intended and cutting into your revenue.

The Staff Shift report is one of the most useful reports in Elevent. Take a deep dive into this popular report here.