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Improvement

Grab Bag of Small Changes

Some smaller changes you may have noticed in recent weeks:

  • There's a new column in our Airtable event import template. Now, if you are using VEE+ or have your own CineSend account for video streaming, you can ingest videos directly in CineSend and import the CineSend asset IDs from Airtable
  • You can now see events with over a 4-hour runtime for longer in the Box Office
  • Hid used or archived ticket packages, passes, and extras from the customer detail screen in the Box Office. This should unclutter that screen somewhat for your longer-standing repeat customers
  • Added a TotalPrice field to the Get Anonymous Orders call in the Elevent API (to make it consistent with known-customer orders)
  • Added "Virtual" venue as a filter selection (venue) in the Event Sales Report. Now you can more easily view ticket sales to each event for only online programming.
  • Fixed a bug in the Customer Gift Redemption Excel export.
  • Fixed a bug and made performance and fidelity improvements with Redemption (check-in) counts
  • Added clearer messaging to the Box Office agent when a voucher code fails. Instead of always reporting that "Extra voucher code not found", it will now report when a gift card balance is insufficient, when a voucher has already been used, and when a universal voucher has been assigned to a different customer.
  • Prevented the visual shifting that happened when a customer was selecting seats in reserved seating. The newly-selected ticket for a seat would instantly bubble to the top. That was abrubt and disorienting, so now tickets stay where they are in the display.