Before, when an agent pulled up a showtime in the Box Office, all of the public tickets available would show--including member-exclusive tickets. That could result in a cluttered or confusingly long list for those with a variety of member-exclusive tickets.
Now, when an agent pulls up a showtime, if no customer has been brought up, none of the members-only tickets will be visible. If the agent does bring up a customer who is an active member, the members-only tickets they may buy or receive will display.

Members-only tickets is a powerful feature. Learn all about it here.
