Before, only members who enrolled to auto-renew with their saved payment card would receive a email alerting them that in X days, their membership was set to auto-renew.

We added a new automatic email that is sent to non-auto-renewing members to alert them they are about to lose their member privileges. It's another easy tool in your arsenal to help retain and grow your member base.

To enable, simply make sure auto-renew is enabled on each membership's renewal option and set a lead time in days. Find this part of your membership:

Create or edit the renewal, and make sure Auto-renew is enabled

The Auto-Renew Notice Lead Time is the number of day before membership expiration when the email will go out.

You can preview and customize this email in Email Templates in your Account Settings. Look for the Membership Expiration Notice email template.

You can direct users back to the membership page on your own website (instead of goelevent.com) by entering a renewal URL.