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New Feature

New Report: Email Log

Elevent sends a variety of emails to your customers beyond order and refund confirmations; everything from pre-show notifications to notifications about an upcoming membership auto-renewal.

Along the way, you might be in search of some verification that those emails were actually sent out. Perhaps a customer inquired about missing a notification or wanted to confirm emails are going to right email address. Or perhaps you are doing some research against a card dispute or claim that a membership didn't auto-renew because of a payment card rejection. Or just testing to verify your configuration is set up as expected.

The Email Log report will help you gain clarity.

More of a running log than a report, all emails from Elevent appear here (With the exception of order and refund confirmations).

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You can filter to emails sent within a date range. And filter to a certain type of email like Membership Expiration Notification or Recurring Donation Confirmation.

You can browse your outgoing email activity here](https://backoffice.elevent.app/Reports/Log/Email).