Available to Premiere and Enterprise tiers only.

We're introducing customer-facing tipping during walk-up transactions via the Box Office and Concessions app. This is an easy and cost-effective way to supplement your staff take-home.

It is not lost on us that this can be a contentious topic. Think carefully about how you use this feature and your staff and compensation policies.

Enabling tipping is simple--go to Terminal Settings in the Back Office, where you created card-reading terminals in the first place.

You'll be able to set 3 percentage-based suggested tips. Of course users can opt not to tip.

You can also set a "smart threshold" - a cutoff point where the suggested tips will be flat dollar amounts.

You can also configure Tipping to apply only on certain types of products on an order. So if you want tipping to calculate only on the concessions in an order, you can uncheck other types of items.

You can see a pretty bad video of the entire tipping process in action, and learn more about how to set it up, here in the docs.