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Improvement

Quality of Life Tweaks

A not-so-random assortment of small changes to make your life easier:

  • The Box Office app will now remember the most recent way each user browsed events - by name or by date. It will return each agent to their most recent preference the next time they sell tickets.
  • Added support for Interac refunds (Canadian debit). Please note that the card must be present to refund an Interac sale. When refunding an Interac purchase, the refund payment option for a card will say "via terminal"
  • Orphan Seat Control has been reintroduced to the new reserved seating system. Orphan seat control prevents users from selecting seats that leave singles in undesirable places. Thus, they don't chop up your venue and scare away future sales. On any scheduled showtime, enable it and set a threshold. That threshold determines when to stop interrupting users to let them select any of the remaining available seats.

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  • Added a "Remaining" column to the Merchandise Sales Revenue report
  • When importing merch from Airtable, the "price" column has been moved to the more granular 'Variants' table. Now each merch variant determines its own price so you can import price variations for different sizes or special editions of an item.
  • You can now search for a gifted item in the Customer Gift Redemption tool by searching for the redemption code (e.g. the gift code)

Learn more about orphan seat control here.