We've brought back a feature we briefly lost when we rewrote the new credential system.

In the Back Office, when you pull up a Customer Details page (usually from Customer Search), you can print a single person's badge or label.

If the credential has ever been printed before, when you return to this screen, the button will say Reprint instead.

When you reprint a credential, any barcode or ID from the original print will be canceled--it will no longer work--and a new one will be created for the reprint.

Lastly, to facilitate easier on-demand printing by an agent, we also brought back credential detail in the Box Office--when you pull up a customer.

A green checkmark will let you know if the customer has provided enough info for the credential to print. Pressing the Edit link will take you directly to where you print that credential on that Customer's Details screen in the Back Office.

Note that agents who are able to print credentials would need sufficient permissions to get to the Back Office for badge or label printing.

Learn more about printing credentials here.