Since global gifting was introduced, one of the most oft-requested features was the ability to claim gifts on behalf of recipients. This is now possible in the new Box Office.
Advice from Elevent: Exercise caution when claiming gifts on recipients' behalf. If you don't think it through, you can get into some sticky situations.
In the Box Office, search for a customer by name or email--you are looking for the recipient of the gift, not the purchaser.
Press the 
button. If you don't find the recipient, you will register them with first name, last name, and an email address.
Now that you've successfully pulled up a customer, press the Redeem Gift button.
Enter the gift code in the field and press Claim Gift.
