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Improvement

Visualizing Sold & Held Seats and Allocated Seats Together

Throughout the Back Office, we show you an interactive, visual seat map of all the different ways you cut, chop, and dice up every seat into allocations. The effect is like various overlays on the physical venue, showing you which seats are available to which segments of people at different prices.

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Useful. But for showtimes already on sale, that's not the whole story of 'right now'.

Seeing Held Seats

We've added the ability to see "held" seats alongside allocated seats. This helps a ton as you make changes and adjust ticket availability and pricing.

In the Back Office, as you browse the showtimes on your calendar, you'll see a fuller picture on the details page for any showtime.

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Similarly, the Seat Manifest also shows held seats alongside sold seats--so you can prepare for whatever may come on the day of the show.

Seats in a reservation can be associated with a customer or just saved anonymously. If the seats are saved for a specific person or group, you'll see them if you click on the seats.

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Explore updating reserved seating showtimes and the seat manifest.