What's new in Elevent

Today we pre-release months of work as we work to upgrade all of Elevent to newer, modern frameworks. While never easy, it's necessary to adjust to the rapidly-changing world of software and technology to avoid becoming yet another legacy application. With this major update, we're set up to release a set of major usability and efficiency updates in the coming months. We'll be making it more efficient, intuitive, and transparent for all Elevent users.

We're starting with the Back Office.

New Dashboard

Right away, seasoned Back Office users will start to see some changes. You'll see right away your landing page has changed. We're launching with a new dashboard that you can personalize to show the charts, graphs, and KPIs that you want to see. A little tour will greet you on your first login to show you around.

Click the cog wheel to see what tiles exist today--try out the new Upcoming Showtimes chart to help you plan for the day. What you place on your dashboard will save for you as a user on future logins.

Improved Submenus

We've grouped up the choices on submenus to make it easier to visually scan and find what you are looking for.

We have more dramatic plans for the main menu in the near future. As Elevent has grown, so have all of the tools and options. We're going to consolidate the first options in this main menu and improve the way screens flow together based on your common work patterns.

Making a major framework update like this is a big undertaking; it's also likely to result in some new, unpredictable behaviors. If you find yourself unable to login, first clear your cookies and do a hard browser refresh to clear out your local browser cache.

We want your feedback--if you are struggling with something, please let us know with screenshots and steps to replicate. If, for some reason, you find you are having issues logging in, contact us here and we'll help you through.

The look & feel of Entry on tablets and larger screens was showing some age--so we gave it a total redo.

For the sake of posterity, here's what it used to look like. You'd be greeted with any showtimes coming up in the next few hours on top, and past events below. And you'd choose which showtime you are admitting people to at this point in time.

And after selecting a showtime, you are taken to screen where you can scan, check in people on list mode, and see scan counts.

Not bad. But to add some new capabilities to Entry, we first needed to give it a rethink.

Now all of Entry lives on just one screen--where you can switch back and forth between showtimes at the push of a button.

Since attendees sometimes see this screen, we'll show your logo at the top. Once you select a showtime, scan or punch people in as you did in the past.

Everything has been cleaned up and tweaked a bit to make it easier to scan visually--including scan counts or new icons showing which customers have passes vs. tickets.

We soft-launched the new interface in an opt-in Beta a couple of months ago, so some of you have seen it already. You can still switch back to the legacy screen for now (Press "Back to Legacy" towards the top), but the new Entry interface is now the default.

Learn more about Entry here.

With the introduction of the new Box Office and Concessions, we decided to exclude the current iteration of our lightly used merchandise product line. It was, and still is, our intention to reinvent merch in the future to make it web-vendable, support fulfillment, and more robust inventory controls.

From your feedback, we re-implemented the existing merchandise products in the new Box Office so no one would lose any pre-existing functionality.

This means, if Merch is enabled on your Elevent account, you will once again see Merch in the main menu.

And if you have any merch items for sale, you'll see them under a Merch tab in the Box Office.

Merch supports the new, more sophisticated multiple sales tax rates, and they can be targeted by discounts and member-restricted discounts as well.

Introducing the ability to subscribe to and schedule periodic report delivery to your email address.

First, find and open a report you want to receive hourly, daily, weekly, or monthly.

Press the new purple Email button  .

Next, choose a frequency for how often you'd like this report to be emailed to you.

Some reports, like Total Sales Revenue, will allow you to choose to omit certain columns from the reports you receive. Any unchecked columns will not be included in the report you receive.

Press and your report is now scheduled for email delivery.

This is a brand new feature and is very much in Beta status; we welcome your feedback on how well it's working for you and what might help it become more useful.

Scheduled report delivery will eventually be extended to all reports capable of supporting it--with this first push, it's available on the following reports:

• Total Sales Revenue
• All Product Sales Revenue Reports
• All Product Sales Detail Reports
• Venue Sales Revenue
• Showtime Allocation Detail
• Event by Reporting Date

Learn more here.