What's new in Elevent

WordPress Plugin v1.2.3

Bug fix:

• Adjusting JS widget injection as the Elevent Widget CSS and JS were loading too early; fixes another bug with time slots.

WordPress Plugin v1.2.2

Bug fix:

• Fixes array check bug affecting time slot-style ticketing (and future dates)

WordPress Plugin v1.2.1

Bug fix:

• Removes bootstrap css and js, replaces bootstrap modal with regular js/css modal

• Improved the styling on the Buy Tickets button towards the bottom of the Multi-part event shortcode and block. The link in the button now inherits text color from the button, not the tag background color

• Edited showtime buttons to appear more clickable on event lists and the [elevent_showtime_list] ticketing shortcode and block

• Updated bootstrap fonts to 1.11.3 and adding bi- tag to uses. This protects the view switcher block from losing its icons on mobile views
• Fixed pagination for events to ensure syncing over 50 events per paginated request. Refactored pagination logic into a method

• Fixed a 3rd-party compatibility issue that caused the datepicker look & feel to degrade
• Replacing DOMNodeInserted with MutationObserver

We're always making performance improvements and squashing bugs. Here are a few recent ones you are more likely to notice:

• Fixed a bug where showtimes without allocation templates weren't visible on the Showtime Detail page
• Fixed a bug to correct the recurring timeframe for automatically recurring donations
• Fixed a bug related to time zones & UTC times on All Showtime scan counts in the Entry app
• Fixed a bug affecting the submission of weekly grosses to SWIFT when doing an individual showtime override
• Fixed a bug related to how required checkbox custom order fields work in embedded widgets
• The Showtime by Reporting Date Excel export now includes the showtime column
• Improved the messaging in the edge cases where a box office agent is doing an exchange and the ticket expiration timer expires before the exchange is completed
• Resolved an issue where it was possible to retain secondary members when a member downgrades from a sharable membership to an individual membership
• Will now prevent a gift membership from being redeemable while the recipient already has an active membership

We've removed some old features and limited some data-intensive history to keep things sprightly. Here's what's changed:

• We're no longer tracking Stripe payout, payment intent, and charge history past 12 months. You'll retain that history in your own Stripe account and you'll still have your own sales and transaction history in Elevent, but Elevent won't be able to tie to the 2 together for orders over a year old
• The old WordPress Export tool has been removed--it was only valuable before the existence of the WordPress plugin. Now your event schedule and ticketing is automatically populated, there's no need to export/import showtimes
• The new Entry UI is well out of beta. We've officially retired the old Entry screens.

The Canada Revenue Agency (CRA) stipulates that a registered charity cannot return a donor’s gift. As a donation transfers ownership of the money from the donor to the charity, once the transfer is made, the charity is obliged to use the gift in carrying out its charitable purposes. If you are in Canada, this applies to you.

To help keep you out of trouble, we have disabled donation refundability for our Canadian clients. Hopefully, your cold-footed donors will accept the CRA's no-takebacks policy. You may link to the CRA website to help support your customer service response.

The newest version of the WordPress plugin contains some major updates to how events sort and display along with some valuable bug fixes.

Before Updating

Important: The changes made to event dates and sorting by date require some manual intervention.

1. Before updating the plugin, you should go to Elevent Events -> Event Dates. Delete any event dates for today and any dates in the future. Or just delete them all. When you re-sync the Elevent plug-in, all of your Elevent Events will have correct dates automatically re-assigned.
2. Update the ACF custom fields for the Elevent plugin. You can retrieve the latest file here and re-import custom fields using the ACF import tool.

• Introduced the ability to sort an event list or grid in psuedo-chronological order. You now have the option to sort by a new field on Elevent Events: Next Earliest Event Date.
  • To enable chronological sorting, update your sort filter in FacetWP to sort by "next_earliest_event_date"

• Added support for child venues--this enables you to designate multiple auditoriums or rooms as all part of a single venue location and list all showtimes by that parent venue. Enable Merge Child Venues on the plugin settings page.

Visitors will see showtimes for the whole site.

When venues have a parent venue

• Created a better mobile-responsive variation of the Day Schedule calendar view for smartphones
• Switched the description that displays on the [multi_part_event] shortcode to the new description field (instead of post excerpt)
• Fixed a bug related to FacetWP causing regular blog posts to sort differently without using a 3rd party sorting plugin; in so doing, we removed a feature that would omit a leading "A" or "The" in event titles when sorting by event name. We will re-introduce that feature soon.
• Fixed it so you will no longer see a warning on plugin activation -- "unexpected output…"
• Fixed the display so you will no longer see flickering when hovering over a datepicker date selected from the View More option (dates far in the future)
• Fixed a bug causing issues when events had the same date as prior years

• Fixed a bug inhibiting the saved payment method for auto-renewing memberships from carrying forward to the new, renewed membership
• Fixed a bug related to apostrophes and special characters in names in Excel exports
• Added the link to Extras to the mobile version of the navbar on goelevent.com
• The legacy box office way of refunding has been removed from the system--replaced by new refunds
• Legacy customer wish lists have been removed; to be replaced by something better.

In the new Beta Box Office (which will be exiting Beta soon), we hid the extraneous "Print E-Tickets" button when the order was processed as either the Electronic or Print-at-home delivery method.

For those orders in an end user's order history, you will still see the Print E-tickets button when you pull up an order from the past.

We've released some bug fixes to the WordPress plugin and a lot of new code for some new calendar views that is still work-in-progress:

• Released a preview version of Monthly, Weekly, and Daily Schedule calendar views. These are not yet ready for full production use.
• Fixed a bug where virtual showtimes would not always remain visible in all views until the End Date
• Fixed a bug where External Ticketing Links wouldn't work on Elementor templates.